· · ·23:00✓✓23:00 → 08:00
Messages arrive while you're busy or asleep.
Someone who asks at 11 at night won't wait until morning. They'll ask the shop next door.
Sales assistant on WhatsApp and Telegram
Your customer asks a question at 02:14 a.m. Kareem replies, and lets you know when they're ready to buy.
Kareem answers your customers' questions using your own information, in each customer's language and in your shop's name. You stay free to focus on selling.
12 languages
In your shop's name
Your data is yours alone
See how it works
S
Your shoponline
Hi, do you have the leather jacket in black? How much is it?02:14 ✓✓
Welcome! Yes, it's available in black, in sizes S to XL, and the price is $75. Which size would suit you?02:14
L, I want to order it02:15 ✓✓
Great! I'm letting the shop owner know about your order now.02:15
Customer ready to buyLast message: "L, I want to order it"
Sample conversation
Every unanswered message may be a customer going somewhere else.
How much is it?Do you have it?Do you deliver?
The same questions every day.
How much is it? Do you have it? Do you deliver? Your time goes on replies instead of selling.
You can't tell the serious buyer from the browser.
You give every chat the same amount of time, and the customer who's ready to buy gets lost among the others.
What Kareem does
Night and day
Kareem usually replies within seconds, even outside working hours and on holidays.
In each customer's language
Arabic, Turkish, English, Russian, French, German, Spanish, Italian, Portuguese, Dutch, Hebrew and Chinese, automatically.
Understands your customer's dialect
And replies in gentle Arabic that stays close to it.
Knows your shop
Kareem answers from the information you send us: your products, prices, delivery, and how you take payment. If something isn't in that information, Kareem doesn't make it up.
Spots the customer who's ready to buy
You get an instant alert on Telegram, in your language, with the customer's last message exactly as they wrote it.
Remembers the conversation
If your customer comes back the next day, Kareem picks up where they left off.
In your name and your style
The customer sees your shop's name, and the welcome sentences you write in your own style and words reach them exactly as written.
Your own dashboard
Every conversation and where each customer stands, on your phone, in three languages.
Don't miss the moment that matters
Six alerts reach you on Telegram in your language, each with the customer's last message exactly as they wrote it, even when Kareem is running on WhatsApp.
Customer ready to buy
They've decided and want to order.
Ready to buy — but angry
They want to buy, but something has upset them.
Interested but unhappy
Stepping in now could win them over.
Angry customer
Needs your attention.
Complaint — for your information
Sent so you know what's bothering your customer.
Customer wants a call
They want to speak to you.
Rest assured
- Kareem doesn't make up a price, a discount, an appointment time or a guarantee.
- Kareem stays out of medical, religious and political discussions.
- Your data and your customers' conversations are yours alone.
- Someone bothering you? Tell us and we'll block them.
- Kareem doesn't take your place: it handles the early questions, and the selling is up to you.
How to start
- 1
Talk to us, or fill in a short form about your shop and your products.
- 2
We set Kareem up with your information. No technical experience needed.
- 3
We test it with you on Telegram first, without any change to your number.
- 4
You choose: WhatsApp, Telegram, or both.
FAQ
Does my customer need a new app?+
No. On WhatsApp they write to you like any normal chat, and on Telegram they just need to have the app.
How many languages does Kareem speak?+
12 languages: Arabic, Turkish, English, Russian, French, German, Spanish, Italian, Portuguese, Dutch, Hebrew and Chinese. Kareem replies in the customer's language automatically, with no setup from you.
What about Arabic dialects?+
Kareem understands your customer's dialect and replies in gentle Arabic that stays close to it.
Will my customer know they're talking to my shop?+
Yes. Kareem writes in your shop's name and follows your rules.
How does Kareem know my products and prices?+
You send them to us, and we add them and update them whenever they change. Kareem doesn't check your pages or channels on its own.
What does Kareem do if it's asked something it doesn't know?+
It doesn't make up an answer. It sticks to what's in your information, and the whole conversation is there for you in your dashboard.
Does Kareem promise my customer anything?+
No. It only says what's in your information.
How do I know a customer is ready to buy?+
You get an instant alert on Telegram in your language, with the customer's last message exactly as they wrote it.
Can I see the conversations?+
Yes, all of them, and where each customer stands, from a dashboard on your phone in three languages.
Can anyone else see them?+
No. Your data and your customers' conversations are yours alone.
What if the customer comes back tomorrow?+
Kareem picks up where they left off, just like a good salesperson would.
Does it work at night and on holidays?+
Yes, every day of the week, and Kareem usually replies within seconds.
What if someone bothers me?+
Tell us and we'll block them.
Can Kareem read photos and voice messages?+
The current version works with written messages. It doesn't understand photos, videos or voice messages.
Does it replace my staff?+
No. It eases the load of repeated questions on them and lets you know about serious customers.
Do I need technical experience?+
No. We set everything up.
Why do we start with Telegram?+
Because WhatsApp needs a separate number and its own setup. So we start the trial on Telegram without touching your number.
How much does your service cost?+
It depends on the country. Talk to us and we'll give you a clear quote.
Try Kareem yourself now
Write to Kareem the way your customer would, in any of its 12 languages.
Kareem — by MB MEDIA